It Plugged Into Your Windows Laptop. That Doesn’t Mean It Works With It.
A USB-C hub can physically fit your Windows laptop and still fail at the job you bought it for. The connector may match, but the port’s actual features decide what works.

A USB-C hub can physically fit your Windows laptop and still fail at the job you bought it for. The connector may match, but the port’s actual features decide what works.

A USB-C hub can fail to work even when the hub is fine. Sometimes the real issue is a limited USB-C port that does not support video, data, charging, or docking the way you expected.